No Refund Policy
NOTICE OF NO REFUND POLICY
Effective Date: [01.01.2024]
This notice ("Notice") outlines the refund policy ("Refund Policy") for digital products and Consultation sessions/programs purchased from TumlGroup ("Company"). By purchasing any digital product offered by the Company, you agree to abide by the terms and conditions set forth in this Notice.
1. No Refund Policy
1.1 Digital Products: The Company offers various digital products, including but not limited to software, downloadable content, e-books, courses, templates, and other digital materials ("Digital Products"). Once a Digital Product is purchased, all sales are final, and no refunds or exchanges will be provided, unless otherwise expressly specified in a separate agreement or legal requirement.
2. Exclusions
2.1 Defective Products: In the event that a Digital Product is found to be defective or non-functional, the Company may, at its sole discretion, provide technical support or a replacement, subject to the Company's investigation and assessment of the defect.
2.2 Legal Requirements: In cases where applicable laws and regulations mandate a refund, the Company will comply with such legal requirements. However, in cases where the law permits, the Company reserves the right to issue store credit or a replacement product instead of a monetary refund.
3. Responsibility of the Customer
3.1 Review Before Purchase: Prior to purchasing any Digital Product, customers are encouraged to carefully review the product description, features, and system requirements to ensure it meets their needs and expectations.
3.2 Contact Support: Customers experiencing issues with a Digital Product should contact the Company's customer support team as soon as possible for assistance.
4. Contact Information
For any questions or concerns regarding this Refund Policy or the purchase of Digital Products, please contact our customer support team through the Chat-Box or contact form.
5. Modification of Refund Policy
The Company reserves the right to modify, amend, or change this Refund Policy at its discretion without prior notice. Any changes to the Refund Policy will be effective immediately upon posting on the Company's website or other official channels.
By purchasing any Digital Product from the Company, you acknowledge that you have read and understood this Refund Policy and agree to be bound by its terms and conditions.
TumlGroup; Kohlmarkt 17, 23552 Luebeck, Germany; www.tumlgroup.com
Date: [28.12.2023]
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